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Jakub Skałbania

  Field of experience:

Expert in building Customer Relationship Management (CRM) and Customer Experience Management (CxM) strategies.
Digital strategy practitioner.
Experienced architect with multiple CRM implementations completed across Europe in telco, financial services, wholesale, pharmaceutical, manufacturing and travel.


Business architect and founder of Netwise, the best CRM integrator in Central & Eastern Europe (according to: Microsoft - Partner of the Year 2010, 2011, 2012, 2013, 2014, 2015, 2016; Deloitte - Fast50 CE Rising Star Winner in 2012, EY - EY Entrepreneur of the Year 2014, Gartner - Trusted CRM Vendor 2016).


Co-author of two CRM Field Guides, essential guides to Microsoft Dynamics CRM.
Active expert speaking at many conferences in Europe and in the US.


Awarded by Microsoft with the Most Valuable Professional (MVP) title for 8 consecutive years since 2010.
Awarded by EY with the Entrepreneur of the Year 2014 Country Finalist title.


StrenghtsFinder themes: Achiever | Maximizer | Activator | Input | Significance
MBTI Type Indicator: ENFP