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Jakub Skałbania>

Acclaimed expert in building Customer Relationship Management (CRM) and Customer Experience Management (CxM) strategies.

Experienced architect of many CRM implementations completed across Europe.

Business architect and founder of Netwise, the best Microsoft Dynamics CRM integrator in Central & Eastern Europe (Microsoft rankings 2010-2016, Deloitte Fast50 CE 2012, EY Entrepreneur of the Year 2014, Gartner CRM Vendor Guide 2016).

Co-author of two CRM Field Guides, essential guides to Microsoft Dynamics CRM.

Active expert speaking at many conferences.

Awarded by Microsoft with Most Valuable Professional (MVP) title for 7 years in a row.